Thousands have lived without love, not one without water.
-W. H. Auden
When I visited my family in Cape Town a few weeks ago there was one topic which came up every day; water. Even before had I landed there was announcement on the plane that Cape Town was in the middle of a severe drought and that everyone should use water sparingly. This was followed up with posters in the airport and the first tangible signs of how life had changed. I finished up in the airport bathroom but there was no longer the luxury of soap and water. That had been replaced with waterless hand sanitisers, as in my family’s homes.
For those that don’t know, Steam is Valve Corporation’s digital distribution software that’s used for buying, managing and playing games online. If you want to play any modern games these days (at least legal copies), it’s pretty much essential software. However, the customer service and support is almost completely non-existent.
Take this scenario. You get given a present but the item is incorrect; perhaps it’s a book that you’ve already got or maybe it’s a PS4 version of a game when you have an X-Box. You go back to the shop where it was bought, explain the situation and exchange it for something else or the correct version. Some shops might require a receipt but you’d struggle to find one that wouldn’t be happy to do the exchange and keep a customer happy. Continue reading →
Last week I was really lucky in that I was able to go see Metallica live in concert! In case you don’t know, they are a heavy metal band, active since 1981 and have won nine Grammy Awards (although I only see eight on their Wikipedia page). Metallica was amazing but the concert organisation left something to be desired. Continue reading →